How emotion analytics will impact the future of NLP Emerging as one of the most hotly debated forms of CX automation, chatbots are changing customer...
Google Brings AI to Priceline to Help Plan Your Vacations In an effort to maintain a positive customer experience, Lemonade developed a scalable bot framework...
4 AI use cases for quality control in manufacturing AI is playing an increasingly important role in day-to-day operations and the entire sector. In November...
Discover's CIO: AI in financial services is still in the 'early stages' One of the most important considerations influencing greater AI adoption is how it...